Yes, we have a 30-day return policy, a 2-year warranty on the MowRo, and a 1-year warranty on the battery.
Can I get replacement parts?
Yes, all parts will be listed on www.mowro.com.
How much grass can it mow?
The RM18 can mow 0.15 acres of grass and the RM24 can mow 0.25 acres.
What is the perimeter/boundary wire?
The perimeter/boundary wire is what will keep the MowRo from leaving your lawn. It is placed 12 to 14 inches away from the edge of your grass.
Dog poop?
We recommend picking up before it mows.
Where do the grass clippings go?
Since the MowRo cuts every 48hrs, the clippings are so small that they don’t need to be bagged. In fact, the mulch acts as a natural fertilizer that increases the health and greenness of the lawn.
What happens if it rains?
The MowRo has a rain sensor and will automatically return to the docking station until the rain stops and the sensor is dry.
Will it climb slopes?
Yes, the RM24 is capable of climbing slope up to 30° (50%) and the RM18 is capable of climbing 20° (35%).
Can it run at night?
Yes, MowRo will operate to whatever time is set by the user.
Will it operate on an uneven lawn?
It can handle small bumps and divots with ease.
Theft?
For theft, the MowRo has a PIN code set by the user so if it is stolen the MowRo is useless. Also, we have 30 sample test units that we distributed on multiple lawns in different cities where we asked our testers to leave the MowRo outside 100% of the time for a 6 month period. Not one of them has been stolen.
What if my front and back yards aren’t connected?
In this case, the user will need to set up 2 separate docking stations and perimeter wires. Then carry the MowRo to which everyone needs to be mowed.
